Jim Richardson's talk "doctor: humor can WIN your patient's trust and confidence"

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Jim Richardson's All Day Program
"Jump-Starting Creativity for: Doctors and other Health Professionals"

Keynote Speech, 20-90 minutes:
"How Better Listening Cures Patients Faster"

Half-Day Program, 1-6 hours:
"Interactive Skills:
seducing the resistant patient into Creative Co-Operation"

Half-Day Program, 1-6 hours:
"Sound Bites that
Get Results"

Audio Clips from Jim's Talks

FAQ (Frequently Asked Questions):
EXAMPLE: "In recent history, when has humor WON over a resistant patient?"

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Keynote (20-90 minutes):
"How Better Listening Cures Patients Faster"

Jim's client Dr. Howard Hagglund gave Jim a startling statistic:

1/3 of patients never take prescribed medications
1/3 take less than prescribed
just 1/3 follow the physician's directions to the letter.
- Jim reviewed how he and friends had responded to doctor's advice when they experienced serious injuries--why do amateur athletes have a better chance of recovering from torn muscles than other citizens have of recovering from far less severe injuries, regardless of age?
- Solution: hear Jim lay out an easy to understand game plan for turning your patients into real team players

Back to Jim's "Doctors" menu

Photo of Dr. Hagglund in a dark suit and tie, wearing glasses, touching his forefingers together as he makes a point, red background frames a microscope

"Jim noted that my interactive skills were too 'school-teachery'. After two sessions with Jim, on August 3, 1996 my ratings doubled from 8.5 to 16. I beat Rush Limbaugh in the same time slot. Thanks to Jim's follow-up coaching, as of Tuesday, 06-Jun-2023 06:35:34 PDT, I've beat Rush ever since. Not only that, but the same week I beat Rush for the first time, I also sold a resistant patient on an essential treatment plan. I blame Jim Richardson for both these successes!"
DR. HOWARD HAGGLUND--"Second Opinion, Please," KTOK radio, Oklahoma City.

Dr. Hagglund shares some thoughts on audio you can download right now by just clicking the link (you must have a sound card in your PC):

Clip #1: Making love to your audience (1 min., 9 seconds, 553K, audio ".wav" file)
Clip #2: Results! (1 min., 10 seconds, 577K, audio ".wav" file)

Half-Day Program (1-6 hours):
"Interactive Skills: seducing the resistant patient into Creative Co-Operation"

Most doctor, psychiatrists, nurses and other medical staff. . . leave medical school ill prepared to slug it out in the public arena of practical medicine.
Now the need for preparation in interactive skills has been escalated.
How?
Patients no longer get all their medical advice just from doctors.

Have you been watching the "pop" experts on television?
Long-time professional practitioners are getting their heads torn off.
The old assumptions about public trust no longer apply.
- Our media culture has gone through a dramatic change in the last 30 years, again in the last 30 months, 30 days, 30 hours, 30 minutes and finally, where the real action is: in the last 30 seconds!

What skills have suddenly become necessary to WIN patients trust in the information age?
Answer: anything and everything that can help you get and maintain "high visibility"!
Even the most talented surgeon now needs more:

development. Why?
So you can flesh out your physical examinations by packing your punches with HUMOR

Learn why your higher education may be the biggest barrier between you and just plain folks
Less is more: phrasing your instructions is often more important than the information itself--if they don't hear what you mean, how can they act on what you thought you said?

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Half-Day Program (1-6 hours):
"Sound Bites that Get Results"

What, specifically, is a sound bite?

sound bite/'saond bait/noun;
A short, pithy extract used for maximum punchiness;
also, a one-liner.
First appeared in print in the early eighties
. . . public will not follow more than a few seconds of speech.
"Anything more than that and you're losing them."
Washington Post 22 June 1980.
--The Oxford Dictionary of New Words

How can sound bites help win over your patients? They are crucial:

Tired of all those medical experts panel TV shows? Just want to get them over fast, fast, fast?
- Try sound bite messages that burn
- Get your message across in under 12 seconds
  - Full comprehension forces patients into immediate action: voting for YOU
  - Most memorable sound bites use HUMOR

How to add the warmth that wins over patients: the long-lost art of "making love" to your audience, world-class bedside manner than creates trust.

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Audio Clips from Jim's Talks

Jim will be updating this section constantly from his current speeches, beginning Tuesday, 06-Jun-2023 06:35:34 PDT.
If you would like to listen to Jim's newest audio clips right here on this web page, just as soon as they are available, then please get on Jim's e-mail list at: jim@jimrichardson.com
Jim's brochure, audio and video demo tape are available upon request.

These two audio clips are from Jim's talk to the Menlo Park Rotary Club in Menlo Park, California. Jim adds some notes to supplement each audio clip to help the reader better follow Jim's argument:

"How Better Listening Cures Patients Faster"

Audio clip begins in mid-discussion, Jim proving to the audience that the number one complaint about doctors: "Doctors don't listen!"

How patients see the doctor during their examination
(audio 488 K ".wave" file, playing time: 1 minutes, 52 seconds)

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Frequently Asked Questions

Q: "In recent history, when has humor WON over a resistant patient?"
A: To read and hear the man's own words, we provide Dr. Howard Hagglund's testimonial to the effectiveness of Jim's techniques.

Q: "Jim, why don't you just write me some jokes, and let it go at that?"
A: It's more about teaching you a way of thinking than just handing you a few one-liners. Typically, patients can see a joke coming unless you have the technique to slip it in at the right time. When they see it coming, that can create distrust, undermining the whole purpose of telling a joke in the first place.

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Today's date and Pacific Standard Time is: Tuesday, 06-Jun-2023 06:35:34 PDT

Date this page was last modified, Pacific Standard Time: Thursday, 30-Dec-1999 20:48:28 PST

Keynote (20-90 minutes):"How Better Listening Cures Patients Faster"

Half-Day Program (1-6 hours):"Interactive Skills: seducing the resistant patient into Creative Co-Operation"

Half-Day Program (1-6 hours): "Sound Bites that Get Results"

Audio Clips from Jim's Talks

"How Better Listening Cures Patients Faster"

Frequently Asked Questions

Keynote (20-90 minutes):
"How Better Listening Cures Patients Faster"

Half-Day Program (1-6 hours):
"Interactive Skills: seducing the resistant patient into Creative Co-Operation"

Half-Day Program (1-6 hours):
"Sound Bites that Get Results"